If we consider something as an obligation, it gives a negative impression. But the culture of feeling driven to do only what the customer says is gradually vanishing. I think we need to get used to this approach.A: Rather than spending time won-dering whether or not to do some-thing, we should give it a try.Proposing functions sought after in society, without focusing on uorineS: When we’ve talked about value creation, everyone froze up. There are aspects that we can’t manage ourselves, so it’s essen-tial that we partner with those who are working in those elds.M: We didn’t have a concept of work-ing with external partners, but when we attempted a variety of things without success, that’s when we rst realized we needed to look externally.
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And how would we go about selling it? We need to think about open innovation that will achieve our goals.Y: We don’t know how to look for seeds.M: Ideas for technology.A: We aren’t able to quickly develop software. But if, for example, someone suggests technology for raising cattle and horses, we don’t know. We know what kinds of materials we should read. If we decide to make a certain type of air conditioning, everyone knows how to do it, and we understand the sched-ule. We also have to think about open innovation for the output. However, because this isn’t leading to anything concrete, not everyone understands it. DPeople who never had any involve-ment with AI in their lives have been attending AI lectures. Nowadays, we need to nd niche areas to expand our proposals.S: We need a lot of energy if we are to develop these into business.M: Let’s try our best to make it workY: We need to create success stories.A: This year, we really need to see whether the technology we have created can be applied practically in business, and turn this into something. How we can turn this into business is the challenge. That has become a good busi-ness opportunity.Y: A lot of people even in Daikin don’t realize we’re doing this kind of thing.A: There is still further scope for technological collaboration within the company.M: The people who sell Sawada’s products are in our Group, but in eect this is external collaboration.
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